About Me
No team in the background, no agency I work for. If you work with Nuvejo, you work with me — from the first phone call to the finished website.
The backstory
I spent years in hospitality, most recently as a restaurant manager. Anyone who's done it knows: there isn't a quiet hour in the day. The POS goes down, staff call in sick at the last minute, table seven goes sideways — and at some point you're standing in the kitchen at half eleven at night thinking: what on earth happened today.
On that list, the website sat somewhere around fortieth. Not because it didn't matter — because there was never time to deal with it, and my website provider was no help either.
Something as small as uploading a new photo of the menu, or changing a price? Fill in a form, wait three days. And when the site went blank one Friday night and customers couldn't order any more, all I got was an automated reply: Your ticket has been logged. We'll be in touch within 48 hours. I needed help then — not in 48 hours.
It became clear I couldn't keep carrying this on the side, so I started learning it myself. First for my own business, then for people who asked, then properly.
This isn't a phase until I'm big enough. It's the way of working I think is right.
At an agency there are usually three people between you and your website: someone who sells, someone who designs, and someone who builds. Every handover costs time, and at every one a little of what you actually meant goes missing. What you end up with is something that doesn't quite fit you any more.
With me it's one person. I'm in the first conversation, I draw the design, I write the code, I run the launch. Which means nothing gets lost along the way — and when you call, nobody has to go and look up what your project was about.
I know what it's like when the place is full and somebody still wants an answer — now, not in 48 hours. That's why you don't get a ticket number from me, you get my mobile number.
The moment a website goes live isn't the end of the work — it's the beginning! With the Website Partnership I stay on it afterwards: reachable, on the same number, with the same name.
What stuck from hospitality
Chaos rarely arrives out of nowhere.
In a restaurant you can feel an hour beforehand when the night is
going to tip over.
Websites are no different.
I spot most problems before they become problems.
Every guest comes in for a different reason.
Some want to eat quickly. Others are celebrating something.
Businesses are no different. So I listen first, then build a website
that fits your business.
10 minutes, no obligation. After that you'll know whether I'm the right person for you :)
